Please choose from one of the topics below:
- What is the Reward Point Program?
To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Reward Point Program.
Our Reward Point Program is as simple as it sounds. While shopping at My Embroidery Haven you will earn Reward Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at My Embroidery Haven.
The Reward Point Program began on Wednesday 16 January, 2008. All purchases made after that date will earn points.
- How does the Program work?
When an order is placed, the total amount * of the order will be used to calculate the amount of points earned.
These points are added to your Reward Points account as pending points.
All pending points are listed in your Reward Points account and will stay there until approved by us.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points, ready for you to spend on your next purchase.
You must login to your account in order to view the status of your points.
During the checkout procces you'll be able to pay for your order with your points balance.
* in most cases shipping fees and taxes are excluded. See referred FAQ for more details. - Points and Values
Currently, for every $1.00 spent at My Embroidery Haven you'll earn 1 point.
For example:
Product Cost: $100.00
Points Earned: 100
Purchasing Value: $5.00
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.
Last updated: Monday 30 March, 2009 - Redeeming Reward Points
If you have a balance in your Reward Points Account, you can use those points to pay for purchases made at My Embroidery Haven.
During the checkout process, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points.
Please note, you will still have to select another payment method if there
is not enough in your Reward Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Reward Points account will be updated and the points used deducted from your Reward Points balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
* Some restrictions may apply. See referred FAQ for more details. - Minimum Points Required
Currently, a minimum balance of 10 points ($0.50) is required before you can redeem them.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Friday 18 July, 2008 - Minimum Purchase Amount Required
Currently, a minimum of $8.00 in total (per purchase) is required before any Points Redemptions can take place.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Thursday 28 May, 2009 - Maximum Points Redemptions allowed per order
A maximum of 500 points ($25.00) is allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Sunday 06 December, 2009 - Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded.
Last updated Monday 19 March, 2007 - Will I earn points for tax fees?
No. When calculating the amount of points earned, the taxes are excluded.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Monday 19 March, 2007 - Will I earn points for discounted products?
Yes. When calculating the amount of points earned, all items which have been discounted are included.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Monday 19 March, 2007 - Will I earn points when purchases paid with points?
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Monday 24 November, 2008 - Earning Referral Points
"Word-of-mouth" advertising is the most powerful form of advertising there is.
The Referral Points System is based on the idea that we should both benefit from you send your friend to shop with us.
When a referred friend places an order, during the checkout process on the same page that a payment method is selected, there will be a box to enter a the email
address of the referrer. Tell your friend to make sure they include your email address in the proper box in order to get your points.
When we receive your referred friends completed and approved order, we will reward your Points account with 100 points .
The more first time orders we receive from the friends your refer to us, the more reward points you will receive.
Last updated Thursday 26 March, 2009
- Earning Points While writing a Products Review
Currently this feature is disabled.
Last updated Monday 19 March, 2007 - Products Restrictions
Currently, only items in the following categories and their corresponding sub-categories can be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Friday 11 January, 2008 - Products ON SALE Restrictions
Currently, On Sale items may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Friday 11 January, 2008 - Conditions of Use
- Reward Points are only available to registered My Embroidery Haven member's.
- Reward Points Reward can only be collected and used with online purchases and are only valid at My Embroidery Haven.
- Points are non-refundable and can't be transferred between member's.
- Reward Points are non-transferable or exchangeable for cash under any circumstances.
- Reward Points will not be refunded for any cancelled order.
- When buying with Points, you will still have to select another payment method if there is not enough in your Reward Points Account to cover the cost of your purchase.
- When calculating the amount of points earned, shipping fees and taxes are excluded (unless mentionned otherwise. See refered FAQ for more details).
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
- When Problems Occur
For any queries regarding our Reward Point Program, please contact us. Make sure you provide as much information as possible in the e-mail. |
